Not only does your resume need this section, but it needs to be professionally curated with absolute perfection. Login to bookmark this Resume . Conduct orientation training and in-service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment. You could say that you love to clean and find a lot of satisfaction in knowing you're contributing to that part of the hospital safety. Guide the recruiter to the conclusion that you are the best candidate for the housekeeping supervisor job. House No. For resume help, see our Housekeeping Supervisor Resume Sample Housekeeping Supervisor Cover Letter. Translated directions and guidelines to our Creole speaking housekeepers. 1. Use our Simple Resume and Cool Resume templates designed with … Directly supervised a staff of 30+ employees. -preferred, Ability to communicate in Spanish. Then list details that fit the job description. Mob.No. to the Loss Prevention Department, Respond to guest questions; Provide instruction and/or guidance for guest and associate safety in fire or other emergency situations, Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. To supervise Room Attendants and inspect hotel guestrooms, bathrooms, corridors, and lobbies. A housekeeping supervisor is responsible for overseeing and directing/organizing the work or activities of cleaning services for an organization. Create Cover Letter. Correct room status as needed, Monitor performance and productivity of room attendants, public area attendants, and house persons, Ensure all jobs are completed within the shift and control expenses by monitoring productivity, Ensure that both carts and linen/supply closets are kept clean, neat, and stocked according to departmental guidelines, Upon inspection of rooms, make certain all VIP's and Housekeeping supplies are in place, Randomly inspect 2 rooms of self inspect attendants and all rooms of attendants that are not on self inspect program to ensure quality standards, Report all maintenance deficiencies in guestrooms and corridors via work orders, Report all maintenance issues that need immediate attention to the duty engineer example clogged toilets, leaks, and fire hazards etc, Expedite special guest requests, such as extra towels, blankets or pillows, Assist with deliveries when required to ensure guest satisfaction. Completed reports, verified status reports, reported status of all assigned rooms to Front Desk and inputted into automated computer system. Promote safe work practices and a safe environment for guests, members and staff, Uphold and reflect the YMCA core values of Caring, Honesty, Respect, Responsibility and Faith in all functions, Promote a cooperative, positive and problem-solving atmosphere at all times, Foster a close working relationship with KRPM Association and Housekeeping, Assist area management with inventory, ordering, office paperwork and are quality walks, Provide staff, training, coaching and performance reviews for the housekeeping team, Celebrate successes and publicly recognizes the contributions of team member, This position will be covering multiple areas as needed, Performs a variety of cleaning/maintenance duties as assigned including but not limited to sweeping, mopping, shampooing, dusting, polishing, trash disposal, replacing light bulbs and window cleaning, Responsible for maintaining the appropriate level of sanitary and cleaning supplies for assigned areas, Ensures that security procedures are adhered to at all times, Furnishes and burnishes floors as required, As applicable, cleans restrooms: Sweeps and mops floors. Participate in task forces and committees as requested, Any other duties / tasks as requested by management, Ability to effectively and efficiently supervise staff, daily operations and resolve operational problems in compliance with policies and procedures. Greets and assists guests with … Ability to satisfy the legal requirements for employment within the jurisdiction, Considerable knowledge of housekeeping program, Ability to assess and use housekeeping chemicals, Ability to plan, coordinate, direct and supervise large groups of personnel, Ability to judge supply and equipment, and how to use them properly, Supervise the implementation of housekeeping standards and procedures in relation to, Management of all incoming and outgoing calls, Ensure guest valet is processed and delivered in a timely manner, Ensure you have complete knowledge of room types, layouts and facilities, Recycles where-ever possible and enforces cost saving measures to colleagues, In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel, Perform general cleaning tasks using standard hotel cleaning products as assigned by a supervisor to adhere to health standards, Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests, The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities, Requires good communication skills, both verbal and written, Ability to work longer shifts based on business and staffing levels, Previous experience in a leadership role and prior hotel/hospitality experience preferred, Possess strong interpersonal skills and have the ability to effectively interact with people of diverse backgrounds, Must have excellent multi-tasking, organizational, and administrative skills, Report on adverse guest comments as and when required, Log daily events in logbook and follow up on previous information reported by other team leaders daily, Prepare duty rosters of Housekeeping Attendants, Make requisition twice weekly of amenities for guest supplies, Report shortcomings in the section operation, Check all guest rooms, public areas, F&B outlets, toilets, lockers and car parks, Report and follow up on repair and maintenance, Ensure function rooms and toilets are clean before functions start, Check on the standard of “Turn downs service”, Ensure rooms done by room attendants are released, Liaise closely with Front Office Department regarding guest room status, Report house linen stocks which are running low to the Executive Housekeeper, Ensure subordinates are wearing the correct uniform and their name badges at all times, Report discrepancies and irregularities to the Executive Housekeeper, Ensure that new Room Attendants/Housekeeping Attendants are given orientation and are introduced to all machinery and employees within the department, prior to the commencement of their first shift, Analyse and take corrective measures whenever mistakes are made, Ensure and check that the quality and quantity of laundry output is met on a day to day basis, Ensure the production targets of the laundry are met at all times, Notify Room Attendant(s) of any deficiencies found in the room and note on the attendant’s board. A resume objective is an optional part of a resume that states your career goals and outlines your best skills. You would be able to follow the guidelines provided here. Housekeeping Supervisor Resume Template. Responsible for inspecting rooms to maintain standards. Candidates looking for a housekeeping supervisor resume sample for gathering information on various details to be included their resumes for applying for a housekeeping supervisor job can refer to the sample of housekeeping supervisor resume provided below. Years in School. For resume help, see our Housekeeping Supervisor Resume Sample Housekeeping Supervisor Cover Letter. I have good time management skills needed to completetask in a timely cost … Special Projects such at Carpet cleaning and Floor care. ABU AMIR. Thorough inspect rooms, Plan, organize, and monitor staff activities to ensure compliance with quality assurance standards set by hotel, which requires continuous visual inspection of guest rooms and public space areas including restaurants, lounges, meeting rooms, etc, Communicate both verbally and in writing to provide clear direction to staff, Previous hospitality experience in a Three Diamond organization, Four Diamond preferred, A personality that thrives in a fast-paced, customer-oriented environment with a lot of variety, Knowledge of corporate policies applicable to housekeeping, especially those relating to safety and security of guest and hotel property, Basic mathematical skills to prepare moderately complex calculations for financial reporting, Customer Service: Welcome & acknowledge each & every guest in person with a smile, & a friendly verbal greeting. Is also expected to be a “hands on” supervisor, By this, we expect that they be prepared to lend “hands on” assistance if a hotel area becomes very busy. Dear Jessica Park, I saw your job posting for a housekeeping supervisor at the Lazy Days Hotel, and I am very interested in the position. A housekeeping supervisor must communicate effectively, both in writing and verbally. Discussed safety issues weekly and train housekeeping staff on how to prevent safety hazards. Responsible for overseeing the day to day operations of the department and attaining our overall goals. The Director of Services will have the final approval of weekly schedule, Review operating statements looking for unusual overage and shortage, Involve senior housekeepers in as many administrative functions as possible to further develop them. I used to work as a caregiver in 2018 , repairing in 2019, and then housekeeping supervisor in 2019 until 2020 because of the covid-19. –required, Operate within departmental budgets through effective stock and cost controls and well managed schedules, Support departmental targets and objectives, work schedules, budgets, and policies and procedures, Monitor the appearance, standards and performance of the Housekeeping Team with an emphasis on training and teamwork, Ensure ongoing training to support Executive Housekeeper, Deputise in absence of Executive Housekeeper, Experience managing a department and Profit and Loss account, Supervises Room Attendants in the cleaning of guest rooms, Assists in cleaning guest rooms and public areas as necesarry, Verifies that all rooms have been cleaned by reviewing the list of rooms cleaned by each room attendant daily, Supervises the completion of short notice requests for rooms, Prepares requests for replacement of furniture, fixtures, etc. Housekeeping Supervisor. Ability to work in a fast paced environment, sometimes under pressure, while simultaneously handling competing and changing priorities. It’s okay to discuss your hobbies if the job description requests it. Posted on March 14, 2016 Updated on March 15, 2016. Timely respond to guest concerns or requests in courteous and friendly manner, focuses on service recovery when applicable. Check for any pre-con, meeting, etc, Track remaining VIP’s, digital check-ins and room readiness, print house count, Check for any PM call offs, check for any mid shift room attendants, Assign any late services to PM staff and PM Houseman sections, Assign any task for PM shift (make rollaway bed, cribs, cleaning of shower chairs, etc. Ensured housekeeping service remained in alignment with management, maintenance and other departmental directives; interacted with departmental managers to assure customer service excellence. Achieves goals by developing and implementing service programs within the housekeeping department designed to increase guest satisfaction, Safety/Risk Management: Conducts routine inspections of housekeeping operations to maintain standards per B. F. Saul Company Hospitality Group, local, state and federal regulations. Housekeeping Resume Skills. These are some examples of job descriptions we have handpicked from real Housekeeping Supervisor resumes for your reference. Check for inspections and end of day reports, At 5:30pm – check to ensure rags are being washed, caddies are organized on carts and phones have been plugged in. Assign daily duties for housekeeping teams. Experience with web-based Outlook 365 helpful, Must display ability to work with general computer operations, including reservations software (OPERA, HotSOS/REX), Must be able to communicate professionally in English, both written and verbal, Conversational abilities in Spanish and other languages helpful, Must be able to safely access all areas of the hotel across varying conditions, Must be able to multi-task and display ability to recognize that the guests’ interests and needs are always primary, Good organizational skills and detail oriented, Update room statuses throughout the day on the hotel computer system, Report deficiencies and maintenance requirements, The ability to communicate, write and speak English, Perform other related duties as requested by Executive Housekeeper or Housekeeping Manager, Previous supervisory experience in hotel housekeeping preferred, Knowledge and use of electronic technology, Help Housekeeping Manager with proper, adequate training and re-training of all housekeeping staff, Identify to the Housekeeping Manager and employees requiring coaching, counseling or progressive discipline, with intent to improve performance, attitude and appearance, Assist with department purchasing, maintaining consistent availability of all cleaning products, machinery, amenities, etc, Assist in the implementation of the “Quality Assurance Program”, Assist in the implementation of new standards to provide the guests the highest quality of service, Through close communication with Housekeeping Manager, recommend areas in need of improvement, Assist with scheduling to keep payroll costs within budgeted guidelines, Attend all scheduled meetings Report in either written or verbal form all information to the Housekeeping Manager, Responsible for proper quality control and daily monitoring of housekeeping staff, Ensure standards of cleanliness are met in all areas of responsibility following proper LEED Green Cleaning Standards, Assist in the preparation of timely and fair performance appraisals of all staff, Leads, trains and supervises room attendants and inspectors to ensure all rooms and public areas meet established cleanliness and quality standards, May inspect rooms as occupancy and staffing needs fluctuate, Provides support to Executive Housekeeper to ensure that guest satisfaction scores meet or exceed brand benchmarks, Demonstrates the desire and ability to provide high quality service to both internal and external customers, Makes self available to staff to answer questions and provide direction, Continually works to improve supervisory skills, Delegates work assignments and follows up to ensure completion, Develops staff so that successful customer service scores are achieved, Performs work with little or no supervision; works independently, Monitors the condition of all housekeeping equipment for proper maintenance, cleaning and repair to protect assets and ensure maximum efficiency and a safe work environment, Assesses inventory, assigns, inspects and verifies and reports status of rooms/suites, Record data concerning work assignments, personal actions and prepare periodic reports, Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards, Follows instructions and responds to management direction, Set up and maintain stock of food preparation line, Adhere to policies and procedures regarding sanitation and sanitary food handling, Check with dispatch about open rooms, late services, drop rooms, etc, Read email, check and print your calendar. You will definitely be able to impress your recruiter with a resume created using a perfect template. Rate This Template: / Featured in: Include These Housekeeping Supervisor Skills. Never loan your key to anyone, even a work colleague. And a college degree looks great on a housekeeping supervisor resume. In order to make a good housekeeping resume objective statement, you have to view the job description provided by the employer and tailor your objective accordingly. As a Room Attendant I was responsible for cleaning 16 guestrooms to standard daily. Created and currently maintain our Guest Voice Tracker for room cleanliness. Ensure compliance with proper cleaning techniques, procedures, brand standards and regulations. Assigned rooms to room attendants for daily cleaning, Assigned various task and projects to all houseman, Trained room attendants on how to clean rooms properly, Inspected rooms to ensure they are up to standard for guest use, Communicate with various departments on issues and deficiencies in guest rooms, Verify door for door the check out of the guests, and report lost and found items. Maintain and safeguard against misuse or theft. It’s actually very simple. checking public areas, Commitment to supportive teamwork and open communication, Responsibility for ongoing enhancement of their skills and performance, Recognition of personal accountability for their own actions and the outcomes of those actions, An understanding of the effect of their behavior on our guests, their fellow employees and the reputation of the Company, High School education or equivalent experience, Experience required is from 1 to 2 years employment In-related position, Service orientated;Able to take ownership and initiative, Mandarin speaking is a must and work authorization in China is required, Pleasant and Friendly;Work independently;Able to take ownership and initiative, Lead and supervise the day-to-day operation of the department to ensure service standards are followed, Handle Guest concerns and react quickly, logging and notifying the proper areas, Minimum 1 year experience in a supervisory capacity in a hotel Housekeeping environment, Able to convey information and ideas clearly, High School Diploma or equivalent plus two years housekeeping experience including some supervisory training/experience, Ability to speak, read, and write fluent English; other languages beneficial, Experience with Microsoft Office preferred, Carrying, lifting or pulling items weighing up to 50 pounds, Requires a minimum of six months to one year of job‑related experience, Must possess a valid Florida driver’s license with an acceptable motor vehicle report, Strong leadership skills and supervisory skills, Ability to direct the work of others using tact and good judgment and to communicate effectively with staff, faculty and students, Must be able to work as a team and adapt to changing situations and schedules during the course of a day while maintaining a positive attitude, Ability to handle conflict in a productive manner and to give employees timely, performance-based feedback as appropriate, Ability to read, write, and follow instructions, Knowledge of the materials, methods, and equipment typically used in janitorial work, Ability to perform a variety of moderately heavy custodial tasks in the care of buildings and equipment, Supervise the Housekeeping staff. Then list details that fit the job description. Summary. Assist the Director of Housekeeping with tasks as needed, Managed the sweeping, mopping, and buffing of three floors, Worked as a member of the Hudson River Park Trust Business Improvement District, Swept streets and walkways, gathered debris and condensed into trash bags, Responsible for the cleanliness of playing fields including picking up trash and equipment, Set up chairs and tables daily on Chelsea Pier to provide sitting space on the Overlook. Candidates can also include a housekeeping supervisor resume cover letter along with the resume in the job application for providing their resumes a befitting introduction and casting favorable positive first impression on the employers. Applies all applicable OSHA requirements to all assigned work. Aquatic facilities operator certification (AFO), Certified Pool Operator License (CPO) within 6 months of hire date, CPR/AED certification required within 30 days of hire, Organizing and scheduling of staff to best meet the needs of the facilities utilization, including Clubhouse and Rentals, Consistent and reliable communication with other departments and managers, Regular and reliable attendance and willingness to work with other members of the housekeeping team, 2 years housekeeping experience preferred with references, Detail oriented, able to work with Microsoft word and excel, computer literate, Must have transportation to and from work and a valid Drivers License, Continuous visual inspections of Condominiums to ensure everything is clean and in working order, Experience in a supervisory position - preferred, Valid driver’s license with acceptable driving record - preferred, Handles guest objections (problem resolution), Ensures the smooth operation of the Front Desk, assisting other departments when necessary and keeps the General Manager informed of hotel activities and problems, and works cooperatively with other Department Supervisors to ensure the operation is running smoothly, Makes Room Assignments and maintains accuracy of current status, Suggests improvements in Front Office methods and service, Greets all guests when possible, and ensures a special welcome for VIP and returning guests, Perform other duties as assigned by the Housekeeping manager, INCLUDING HOUSEKEEPING ATTENDANT WORK AS NEEDED to make sure check-outs are completed by 4:00pm, Follow all training and policies as required by personnel and EH&S office including blood borne pathogen training, proper lifting, golf cart safety, etc, Receive information on room status and special requirements from the area supervisor, Assign sections, rooms and tasks to room attendants and house persons when necessary, Maintain communication with the front desk, advising room status throughout the day on a timely basis; advise maintenance department of maintenance problems, Work closely with personnel to promote open communications and ensure that standards are met and assignments completed, conducting room inspection to ensure that standards are met; follow up with room Attendants on deficiencies, Make recommendation to Housekeeping Manager on commendations, promotions and disciplinary action regarding employees reporting directly to them, Best practice development – communication between Housekeeping, Front Desk, and Maintenance, Guest Survey Analysis and corrective action planning, Weekly 1 on 1 with AGM and GM to focus on other areas of business (Balance Sheet, P&L, Guest Service, Interview, etc. Resume; Hotel Manager Resume; Housekeeper Resume; This sample housekeeper resume will give you a quickstart on building an effective and optimized resume for your job application. For such a position, you need a fantastic resume like this one here. Conducted inventory, managed par levels and ordered supplies accordingly, Responded to guest requests, concerns and opportunities to ensure guest satisfaction, Oversaw entire department through the transition of new staffing company, Increased GSS Score from 53% to 85% for Housekeeping. Assigned daily duties to houseman, lobby attendants.sheduleShifts provide daily coaching, feedback and positive reinforcement. Additional Spanish language skills preferred, Working knowledge of Housekeeping equipment and systems (vacuums, cleaning chemicals, cleaning tools, turning rooms around from dirty to clean in a timely manner) and be familiar with resort management software such as Resort Data Processing (RDP) or similar programs, Intermediate Microsoft Office software skills, including Word and Excel, Good driving record, hold a valid US driver’s license and meet approval standards to operate YMCA vehicles, Must be able to work a flexible work schedule as hours will vary and will include weekends, evenings and holidays, Good interpersonal and leadership skills, and teaching/training skills, Ability to work with people from diverse cultures from around the world, Able to access and move throughout all YMCA facilities that require Housekeeping cleaning (lodges, cabins, staff housing, meeting rooms and other YMCA facilities), Must be able to lift up to 50lbs, 3 feet off the ground and be able to climb stairs with load, Must be able to stand up to 8 hours a day and perform moderate to hard physical labor while carrying out cleaning duties, Check facilities after they have been cleaned by Housekeeping crews and assign follow-up/touch-up tasks as needed independently (without the presence of the Housekeeping Director or Housekeeping Assistant Manager), Train and supervise Seasonal Housekeeping Supervisors, Crew Leaders, Dorm Custodians, General Seasonal Housekeepers, Work alongside housekeeping crews and in the laundry services area as needed, Assure that all areas in the Laundry and Housekeeping Building are cleaned and stocked before the end of workday, Utilize all RDP tools including in-room telephone interface system, RDP reports, and other electronic/computer systems such as the “Y” drive and Outlook, Be an active and supportive member of the Snow Mountain Ranch Housekeeping team, On-call person for problems, emergencies, etc, Support the Association safety program. Review and adjust staffing daily to ensure optimum staffing levels. Clearly communicate to associates the standards of performance and their role in contributing to individual and team success. Provide guest assistance, directions, and information as requested, Provide instruction and/or guidance for guest and associate safety in fire or other emergency situations, At least one (1) years of leadership experience leadership in an Environmental Services position preferred, Previous experience in a hospital environment preferred, Experience working in a union environment is preferred, Experience using LEAN or other similar performance improvement methods to transform operations preferred, Must complete GWUH Hazardous Materials Training for Generators within 60 Days of hire, Strong oral and written communication skills Strategic planning skills, Ability and experience to interact as a business partner to other departments and executives within the hospital and with external customers/partners, Supervisory experience preferred as this position will oversee hotel associates, 1-2+ years experience working in a guest service oriented Housekeeping Department preferred, Must be able to work a flexible work schedule as the hours for this management position will vary, Strong interpersonal skills and a can-do positive attitude, Assist in management of submitting payroll, Verifying completion of daily work assignments, Assist in weekly inventory/ordering of supplies, Keep Assistant Executive informed of any and all Associate needs, Maintain proper associate uniform standards and footwear which is slip resistant, enclosed toe and heel, Must be able to work under time restraints and pressure, Open Housekeeping: check room inventory, assign suites to suite attendants, Monitors payroll reports and work schedules, Assign daily cleaning boards; evenly distribute work amongst the team, Communicate and coordinate with Front Desk Agents about the status of rooms in a timely and efficient manner, Assist the Executive Housekeeping Manager with administrative duties as needed, such as scheduling, payroll edits, inventory, ordering, etc, Ensure all staff are properly trained and have the tools and equipment needed to effectively carry out their respective job duties, Inspect storage rooms and room attendant carts for neatness, cleanliness, adequate supplies, and good repair. 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